Privacy Policy

Last updated: June 2, 2026

Overview

Law Enforcement Systems, Inc. ("LES," "we," "us," or "our") respects your privacy. This policy explains what information we collect when you use lesdirect.com, how we use it, and the choices you have. Our store is hosted on Shopify, which processes information on our behalf to operate the site and complete your orders.

Information We Collect

We collect information you provide when you place an order or contact us, including your name, agency or organization, billing and shipping address, phone number, and email address. When you pay, your payment is handled by our payment provider, and we do not store full payment card numbers. We also collect basic technical information automatically, such as your device type, browser, and IP address, through cookies and similar technologies.

How We Use Your Information

We use your information to process and fulfill orders, communicate with you about your orders and quotes, provide customer support, prevent fraud, and meet legal obligations. We may also use it to improve our store and, where permitted, to send you information about products and offers.

How We Share Your Information

We share information with service providers who help us operate, including Shopify, our payment processor, and shipping carriers. We may share information when required by law or to protect our rights. We do not sell your personal information in the ordinary sense, though some sharing for advertising may be treated as a "sale" or "sharing" under certain state privacy laws. See Your Choices below.

Your Choices

You can opt out of certain sharing of your information for targeted advertising. To do this, visit our Your Privacy Choices page. You can also unsubscribe from marketing emails at any time using the link included in those emails.

Data Security and Retention

We take reasonable steps to protect your information, though no method of transmission or storage is completely secure. We keep your information as long as needed to fulfill orders, meet legal requirements, and resolve disputes.

Children's Privacy

Our store is intended for business and agency customers and is not directed to children. We do not knowingly collect information from children.

Changes to This Policy

We may update this policy from time to time. We will post the updated version here and revise the date above.

Contact Us

Law Enforcement Systems, Inc.
P.O. Box 1835, Corsicana, TX 75151
Phone: 1-800-527-6447
Fax: 903-872-2513
Email: mail@lesdirect.com

Our Products

We supply printed forms and related products used by law enforcement, fire, and municipal agencies. Many items are produced to order and may be customized with your agency name, format, or other details you provide. Product images and descriptions are for reference and may vary slightly from the finished printed product.

Order Accuracy and Proof Approval

You are responsible for the accuracy of the information you submit with each order, including agency name, wording, quantities, and any custom details. When a proof is provided for approval, the order is produced based on the approved proof. We are not responsible for errors that were present in the information you supplied or in a proof you approved.

Pricing and Payment

All prices are in U.S. dollars and are subject to change without notice. Payment is due at the time of purchase unless other arrangements, such as a purchase order or approved account terms, have been agreed in writing. We may decline or cancel any order, including orders where pricing or product information was listed in error.

Returns and Refunds

Custom and produced to order items are made specifically for your agency and are generally not returnable unless the product is defective or was produced incorrectly due to our error. If there is a problem with your order, contact us within 15 days of receipt and we will work with you to correct it. Stock items that are not customized may be eligible for return. Please contact us before sending anything back.

Limitation of Liability

Our products support your agency's recordkeeping and operations. To the fullest extent permitted by law, Law Enforcement Systems, Inc. is not liable for any indirect, incidental, or consequential damages arising from the use of our products or this website. Our total liability for any claim related to an order will not exceed the amount you paid for that order.

Privacy Policy

Overview

Information We Collect

How We Use Your Information

How We Share Your Information

Your Choices

Data Security and Retention

Children's Privacy

Changes to This Policy

Contact Us

Shop the look

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Edit option

Back In Stock Notification

Terms & conditions

Acceptance of Terms

Our Products

Order Accuracy and Proof Approval

Pricing and Payment

Shipping and Delivery

Changes and Cancellations

Returns and Refunds

Intellectual Property

Limitation of Liability

Governing Law

Privacy

Contact Us

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